Delivery/Shipping Policy
We are committed to delivering your products in a timely manner and ensuring a smooth shopping experience.
- Domestic Shipping (UAE): Delivery within UAE cities is typically 1–2 working days. Rural or remote areas may take longer.
- International Shipping: Delivery to countries outside the UAE may take 4 to 10 working days. Please note that delivery times vary based on the destination country and customs clearance.
Shipping Fees:
- UAE Deliveries: Flat rate of AED 10 for deliveries within the UAE.
- International Deliveries: Shipping costs for international orders will be calculated during checkout based on the destination country, weight of the order, and shipping method selected.
Delivery Delays:
- While we strive to meet the stated delivery times, factors beyond our control (such as customs delays, weather conditions, or other unforeseen events) may cause delays.
- We are not liable for any shipping delays, but we will work with you and the courier service to resolve any issues promptly.
Delivery Address:
Please ensure that your address is entered correctly and fully, including all necessary details such as street name, apartment number, and postal code. Incorrect or incomplete addresses may result in delivery delays or additional charges.
Customs Duties and Taxes:
International shipments may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fees.
